[CopyCat]

No one got fired, just a weeks suspension for the snoring dispatcher...
And I don't know, but being they have to have 24 hour coverage on 9-1-1
calls they may work a swing shift... I once worked one that was like 4 days on
and 4 days off... It was good because your working less than 6 months out of the
year with vacation... And it was 12 hour days, so I got over time every week...
But the kicker was it swapped from day to night ever week... I never got use to it,
that first day [or night] of transition, it was always hell to stay awake...
Well anyway here is the story in short...

A Memphis woman who called 9-1-1 to report that she had been robbed at gunpoint earlier in the evening and was now hearing someone trying to break into her home said that she went on and on about her predicament for a full minute without getting any response from the dispatcher – and then she heard snoring on the other end of the line. When the caller asked “Are you there?” the dispatcher said, “Yes ma'am,” then asked for her address – at which point the caller hung up and called a different 9-1-1 agency in the hopes of reaching someone who was alert enough to send help. A Memphis Police Department spokesperson tells us that the dispatcher was suspended for seven days, and supervisor on duty that night was suspended for 20 days.